LEGAL

Terms & Conditions

The policies and expectations that protect both our clients and our kitchen.

FFNGE Terms & Conditions

  • A non-refundable deposit of 50% is required at the time of booking.
  • The remaining balance is due 7 days prior to the event or delivery date.
  • Changes made to your order must be submitted within 4 weeks of your event.
  • Additional guests added to your final headcount must be submitted within 2 weeks of your event to calculate any price changes that would be added into the final amount due.
  • We accommodate any allergy restrictions upon completion of the intake form. Please be sure to submit this request promptly as without the intake form we cannot provide a 100% guarantee that any allergy restrictions can or would be met.
  • The client is 100% responsible for advising us of any allergy restrictions when requesting any service offered.
  • Cancellations must be submitted 3 weeks prior to your event, forfeiting the initial deposit.
  • Delivery will be made to the appointed address within an hour of the scheduled arrival. We reserve the right to a 30-minute grace period, should we exceed the grace period we will honor a 10% discount on your next service.
  • Unless requested by the client all catering events hosted by FineFoodNGoodEats will be self-serve.
  • For full-service catering, the client is responsible for securing proper set up with the venue as well as requesting this service with FineFoodNGoodEats.
  • Our total liability for any claim, whether in contract, warranty, or tort, cannot exceed the total price by the client for the food and services provided.
  • FineFoodNGoodEats is not liable for any failure or delay in performance caused beyond our control including, severe weather, traffic accidents, power outages & etc.

By submitting a catering intake form you acknowledge that you have read, understood, and agree to these terms and conditions.